Support

Information for your website

If you are planning to have a new website or plan to update your existing one using our services then please provide the initial information listed below. This will help us get the basics of your website going while we work on the addditional features you may require.
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Our Server Status

SERVER 1: Shut Down, no longer in operation SERVER 2: no known issues, mail to hotmail/outlook accounts gets sent but disappears into hotmail/outlook. Check all junk folders. SERVER 3: no known issues SERVER 4: being setup SERVER 5: no known issues
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Easy-site web admin

We developed eazy-site web admin 15 years ago to help make web site management simple. Recently we manage to get hold of the UK domain easy-site.co.uk. Login to the web admin by [ clicking to easy site web admin ]. In the last couple of years we have had major engancements to cope with new technology and we hope it is easier for you to use. The main access to the system is categorised by the top menu system which lists the Category and Subcategory items listed on the web site. When you create stories you use the Category and Sub category for each story created and teh stories will be accessible through the meu options. By default one of the categories will show latest stories on the front page of the web site.

MENUS

The menus are setup in Configuration, menu file. There are two levels of menu defined and setup using a # character for Category at the beginning of the line. A double ## means a Sub category which will pop up a subsequent list on the menu bar. Typically you would set up similar to this format: # -- Home -- # -- About -- # -- Support -- ## -- Email -- ## -- Help -- ## -- How to -- # -- Location --

PHOTOS AND FILES

Images, pictures and documents are uploaded use the ** File Upload ** menu option. As mentioned there is a three stage process for the files upload. 1. Select the Files by using the ADD button or dropping the files on this page. 2. Upload the files using the Start (blue) button. (starts automatically as soon as you drop or select files). 3. Finish the Upload and specify which Album or Category the pictures will go into. Photos are dropped into Albums or Documents are dropped into Folders.

STORIES

Each item on the web site is a story. Each Story is listed under a menu option (e.g. News, Feature/Subfeature) and you select the Category and Sub category when you create a story. A story can be moved to another category by editing the story and selecting a new Category/Subcategory. There are a number of paragraphs that holds text for each story. Typically we just expectt you to type in unformatted text in these paragraphs (and the page will use the website underlying fonts) to display the information. You can add text to as many or as few paragraphs as you need. Selecting images will place each image between the paragraphs when viewing the story. You can also associate one or more documents against a story. For example you can create a story which can contain a deswcripion about meetings and minutes. Then after uploading minutes (preferrably in PDF format) after each meeting, you then edit the Minutes Story, press the Select Documenst button and select the PDF file. This file then gets added to the story and will be listed as part of the story (in date order descending).
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Have a Problem ?

If you have a problem you wish us to deal with then raise a ticket on our system. That way we can be informed, track the issue and identify when the issue has been resolved. The ticket system can be found here: [ 2MX os Ticket System ], Click on the link and let us know if you have a question or problem. We will aim to initially respond within 24 hours. You can login or register onto our system.
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Mail Settings for our Servers

When you have mail through our server you need to set up with secure settings. We prefer that you use the IMAP settings to allow secure sending and receiving of emails. You can also access mail online using webmail.
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Support

We have been working on a wide variety of projects, websites, databases, raspberry pi embedded systems. Once we start working with you on a project we will help you all the way.
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Passwords and Out Of Office

You can change your password, check your email and set an out of office message within your account.
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Eazysite

We decided that we needed to develop website management tools to allow customers to be able to update their own web site as and when they want. Now you have the facilities to simply amend or add new information to your own web site.

click her for more details and samples sites
Eazy-Site can make your site update so much easier.

So if you need an ecommerce web site, have a lot of contributors or one that requires a lot of information then choose Eazy-Site. Photographic content, then why not make your life easy and save time ? Automatic copyright messages added to each photo as they are uploaded.
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